Contact Support
Need assistance? The Tailr support team is here to help you with any questions, technical issues, or feedback you may have. We aim to provide prompt and effective solutions to ensure you get the most out of Tailr.
🌍 Community Resources
Connect with other Tailr users to share tips, solutions, and best practices:
Reddit Community: Join the Tailr Reddit Community
User Forums: (Coming Soon)
Knowledge Base: Browse tutorials, guides, and FAQs here on the help site.
📧 Contact Details
If you need help, you can reach our support team through the following channels:
Email: support@tailr.ai
Help Centre: Use the search bar at the top of this site to find instant answers.
💡 Tip: Include as much detail as possible when contacting support to help us assist you faster.
📝 Information to Include in Your Email
To help us address your concerns efficiently, please include the following details in your email:
Your Name and Contact Information: So we can get back to you promptly.
Detailed Description of Your Issue or Query: The more specific you are, the better we can assist you.
Any Relevant Screenshots or Documents: Visuals can help us understand your issue more clearly.
Version of Tailr Essentials You Are Using: This information helps us provide more accurate support.
Your Operating System and Version: This helps us diagnose any compatibility issues.
🕒 Support Hours
Our team is available to assist you during the following hours:
Monday – Friday: 9:00 AM – 6:00 PM (GMT) Weekends & Holidays: Limited support available via email.
🚀 Need Immediate Help?
For urgent issues that impact your production timeline, please email us with “URGENT” in the subject line for prioritised support.
✅ We're here to ensure you have the best experience using Tailr. Don’t hesitate to reach out!
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