Support

Contact us at: [email protected]

What to Include in Your Support Request

To help us assist you as quickly and effectively as possible, please include the following information in your support request:

• Your Contact Information: Name and email address.

• Detailed Description of the Issue: What problem are you experiencing? Please be as specific as possible.

• Screenshots or Videos: If applicable, include visual aids to help us understand the issue.

• Plugin Version: The version of Tailr's Connect you are using.

• Adobe Illustrator Version: Your current version of Adobe Illustrator.

• Operating System: Information about your computer's operating system.

Our Commitment to You

Our support team is committed to providing high-quality, timely assistance. We aim to respond to all inquiries as quickly as possible, understanding the fast-paced nature of the fashion and textile design industry.